Classify what still works
Test every direction. One missing direction points differently than a completely dead seat.
A seat that will not move can be a shared feed, switch, motor/drive or mechanical-load problem.
Test every direction. One missing direction points differently than a completely dead seat.
Look for objects in the track, damaged wiring under the seat, loose connectors and signs of previous seat removal or audio wiring.
Verify the switch and feed path under the failed condition, then determine whether the affected motor/drive receives a usable command and whether the track is mechanically free.
Factory information provides separate power-seat symptom diagnosis. Prove feed, switch/connection and mechanical load before condemning a motor.